Shipping Policy – Wisibil

Thank you for shopping at Wisibil, your trusted store for stylish women’s accessories.
This Shipping Policy explains how and when your order will be delivered.

1. Processing Time

After placing your order, please allow:

  • 1–3 business days for order processing

  • Orders are processed Monday–Friday (excluding holidays)

You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Time (USA)

We currently ship within the United States only.

Typical delivery times:

  • Standard Shipping: 5–10 business days

  • Express Shipping (if available): 3–5 business days

Shipping times may vary depending on your location, carrier delays, weather, or high-volume seasons.

3. Shipping Fees

Shipping costs are displayed at checkout.
Fees depend on:

  • Your location

  • Shipping method selected

  • Weight of your order

Occasionally, we may offer free shipping promotions.

4. Tracking Your Order

Once your order is shipped, you will receive:

  • A shipping confirmation email

  • A tracking number to monitor your package

Tracking updates may take 24–48 hours to appear.

5. Wrong Address Disclaimer

Please make sure your shipping address is correct.
Wisibil is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you entered the wrong address, contact us within 6 hours at:
📧 Support@wisibil.com

6. Delayed or Lost Packages

While we do our best to ensure timely delivery, delays can occur due to:

  • Carrier issues

  • Weather conditions

  • Holidays

  • High order volumes

If your package is delayed or lost, contact us and we will assist you in tracking or resolving the issue.

7. International Shipping

At this time, Wisibil ships within the USA only.
We may offer international shipping in the future.

8. Damaged or Missing Items

If your package arrives damaged or items are missing, please contact us within 7 days of delivery with:

  • Your order number

  • Clear photos of the packaging and product

We will send a replacement or provide a refund based on our Refund Policy.

9. Contact Us

For any questions about shipping, please contact:

📧 Contact@wisibil.com
📍 Wisibil, USA